Shipping Policy
1. Processing Time
Orders are typically processed within 2 business days upon receipt of payment. Customized logo designs may require additional processing time depending on the complexity of the design.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: 10 days
- Express Shipping: 6 days
Delivery times are estimates and may vary depending on the destination and carrier delays. Urlogo is not responsible for delays caused by factors outside of our control, such as weather or customs delays.
3. Shipping Rates
Shipping rates are calculated based on the weight of the package and the shipping method selected during checkout.
Free shipping promotions may be offered periodically. Please check our website or promotional emails for current offers.
4. International Shipping
We offer international shipping to select countries. Please note that customs duties and taxes may apply upon receipt of the shipment. Customers are responsible for these fees.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order using this tracking number on the carrier’s website.
6. Shipping Address
Please ensure that your shipping address is accurate and complete. Urlogo is not responsible for orders shipped to incorrect addresses provided by the customer.
7. Delivery Issues
If you do not receive your order within the estimated delivery time, please contact us at 9655006666 or urlogovolumezero@gmail.com. We will investigate the issue and work with the carrier to resolve any delivery problems.
8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact our customer support team at 9655006666 or urlogovolumezero@gmail.com. We are here to help!